Press down on any ink cartridge that is higher than the others to firmly snap the ink cartridge into its slot.įigure : Pressing down on the unseated ink cartridge Move your finger along the top of the ink cartridges to check for any unseated ink cartridges in the carriage. If the icons do not match, remove the ink cartridge and insert it in the correct slot.įigure : Checking the color-coded icons on the ink cartridges and carriage slot Make sure the color-coded icon on each ink cartridge label matches the color-coded icon on the carriage slot. Make sure the ink cartridges are marked ‘SETUP'. Wait until the carriage is idle and silent before you continue. The printer might display an error if the ink cartridges are not correctly installed. Make sure the ink cartridges are correctly installed This document shows a carriage that uses four ink cartridges, but the steps are the same for printers with five ink cartridges. Your ink cartridges might not look exactly like the graphics shown. The graphics in this document are examples. You cannot reuse SETUP ink cartridges to set up a new printer or a replacement printhead. If the printer came without SETUP ink cartridges, return it to the retailer. SETUP ink cartridges cannot be purchased from retailers. SETUP ink cartridges are specially designed to set up and calibrate ink levels on a new HP printer or a replacement printhead kit. The SETUP ink cartridges that came with the printer must be used to set up the printer for the first time. The message 'Use SETUP Cartridges' displays on the printer control panel or computer, and the printer does not print. Wait until the warm-up period finishes and your printer is idle and silent before you proceed. The printer lights might flash, and the carriage might move. The printer might go through a warm-up period. Turn on the printer, if it does not automatically turn on. Reconnect the power cord to the rear of the printer. HP recommends connecting the printer power cord directly to the wall outlet. Plug the power cord back into the wall outlet. Unplug the power cord from the wall outlet. With the printer turned on, disconnect the power cord from the rear of the printer. Wait until the printer is idle and silent before you continue. Turn the printer on, if it is not already on. Resetting the printer can resolve an ink cartridge error. I understand you are getting an error- Use SETUP Cartridges error on your printer.ĭid you make any changes to your printer?ĭoes the issue persist when you put the old ink cartridge back to your printer?Īs you mentioned you are getting an error- Use SETUP Cartridges error on your printer. Hey there! Thanks for stopping by the HP Support Forums!
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